Proptek Online Privacy Policy

Proptek are committed to protecting the privacy of our site visitors. We do not disclose any of your information to third parties except where absolutely necessary to provide a service to you – e.g. sending your name and address to one of our factories to fulfil an order. This Privacy Policy was last updated 29th May 2018.

Information We Store About You

Unless you contact us directly using the quote request, sample request or contact form, we do not store or process any of your personal details. We do, however, use Google Analytics on this site to track general and aggregated usage data (see section below). We do not store or process any other browsing data outside of Analytics. If you have used any of the previous mentioned forms, we store in our CRM system your name, company name, contact details, area of business and your enquiry. This information cannot be linked to any of your browsing and click history you have made on the site, even if we already have your details on file. Any IDs associated with your activity in Google Analytics are never stored or linked to our or our partners’ CRM systems in any way, ensuring you have full anonymity whilst browsing, even after contacting us.

Selling & Renting Your Data

We will not rent or sell any of your personal information to any third party without your expressed prior permission. We may have to pass on your details to third parties to help us fulfil an order or request for you. These include, but are not limited to:

Factories to allow customer details to be imprinted on our products and to prepare packing slips etc
Freight companies to allow delivery of your goods
Business partners to ensure you get correct and up to date information regarding a current and legitimate business enquiry from you. This information will not be passed on for sales and marketing purposes.
Checking and Removing Your Details

You can, at any point, request the data we have stored about you on our systems. Our security procedures mean that we may request proof of identity before we reveal information. To submit this request, please use our contact page. A small fee may apply for this service.

You can also, at any time, request that we remove and delete any or all of your details from our systems. Unless we have a legal requirement to keep the information, we will endeavour to do so as soon as viably possible.

Cookies & Google Analytics

A cookie is a small information file that is stored on your hard drive relating to use of a website.
We use Google’s analytics service on our site. This collects anonymous usage data to help us ensure our site is as stable, helpful and informative to you as possible. All cookies used on our site are vital to the running (or smooth running) of the site. There is no way for us to see which pages you have personally visited.

Email Marketing & Opting Out

Unless you expressly check the box on contacting us, we will not add you to our mailing list. We sent out an email to our entire mailing list on March 15th 2018 requesting you update your preferences or opt of our marketing emails. If you did not receive this email and wish to opt out of marketing emails now, please contact us using our contact form and we will happily unsubscribe you from our lists.

If you have subscribed to one of our newsletters, we may occasionally update you on Proptek, industry & product news via email. You can opt out of Proptek marketing emails at any time by getting in touch via our contact page or emailing Alternatively, you can click the “unsubscribe” button at the bottom of every marketing email we send.

We store basic tracking data for your opens, clicks and forwards of all our marketing emails. If you wish to opt out of this, please contact us or click the “Preference Center” links in any marketing email we send you. This data is never sent or sold to any third party. This personalised email click/open data is not linked to any personal identifiable Google Analytics data from the site.

More Information

If you would like more information about your privacy whilst on our site, would like details on the information we have on you, or if you have any questions, please do not hesitate to get in touch via our contact page